Frequently Asked Questions
Production
Each Sunlit Hours piece is made in Los Angeles.
As we produce in small batches, with each piece carefully crafted and finished by hand, please allow 2-3 weeks for production.
If pre-made stock is available, you will receive your order within 5-7 business days.
Materials & Sourcing
Every Sunlit Hours piece is crafted in solid 18k yellow gold and set with carefully selected natural gemstones.
Yes. We use conflict-free stones and sustainable sourcing practices.
Shipping
Yes, we offer complimentary shipping on all orders.
Every order is fully insured, and a signature is required upon delivery for all high-value shipments.
We ship via UPS or FedEx within the United States.
At this time, we do not offer international shipping.
Yes, once your order has shipped you will receive a tracking number by email.
Returns & Exchanges
Each Sunlit Hours piece is carefully made to order and crafted specifically for you. Because every order is produced upon request, we are unable to accept returns or offer refunds.
If your piece arrives damaged, defective, or if you receive the wrong item, please contact us within 7 days of delivery. We will work with you to resolve the issue as quickly as possible.
If you have questions before placing your order, we're happy to help with sizing, product details, or any other information to ensure you feel confident in your purchase.


